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Our Policies...

Below you will find all of The Cleveland School Animal Hospital's policies. Our policies ensure the health and well being of not only your pet, but other pets within our facility. Please take a moment to read through the policies that pertain to you and should you have any questions please CLICK HERE to contact us.

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Boarding for Dogs/Cats

All Dogs/Cats must have be current on Distemper, Rabies, Bordetella, Fecal vaccines prior to being boarded. This is to ensure the safety for both your pet and the health of other pets within our facility. All pets being left at our faciltiy will be given a capstar for flea prevention no exceptions.  You may bring your pets food and medications.  All other items will be provided while boarding.

Drop-Off and Pick -Up times are:

Monday-Friday 7:30 am-5:30 pm & Saturday 8:00 am- 1:00 pm

 

 
Payment and Fees

We make every effort to ensure that all fees are fair and reasonable.  You are encouraged to discusss charges before services are rendered. We accept Cash, Check, Debit, Visa, Mastercard, Discover, and Care Credit.

We do not offer payment arrangements, however, we do have Care Credit available.  CareCredit is a third party company which allows you to finance 100% of your pet's treatment and conveniently pay over several months. 

It is our hospitals policy that payment for professional services be made at the time they are performed. 

We are happy to provide you with a written estimate of any service.  Please realize that this is an estimate and it is sometimes difficult to anticipate an individual pet's treatment needs prior to diagnostic testing.

 

 

 
Check-In For Drop Off and Surgeries

Check In hours are:
Monday through Friday at 7:30 am. Please allow time for check in and consent form procedures.  This is a big day for your pet and we want to give the time that you deserve to answer any and all questions.

Any surgeries that come after 8:00 am will need to be rescheduled.

 

 
Appointments
Although we provide outpatient services on an appointment basis, walk - in visits are accommodated when possible.  We make every effort to stay on schedule, however, emergencies and unforeseen medical complications may result in occassional delays.  We appreciate your understanding so that we may provide all of our patients with the caring and thorough service they deserve.
 


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Cleveland School Animal Hospital
79 Oxholm Circle. Garner, NC 27529
919-662-7387